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Frequently Asked Questions

FAQ Topics

Orders

Q When will I get my order?
Q What are set up charges?
Q If I want 3 colors, what would be the pricing per unit?
Q Is there an extra cost if I want to print on a second side of the bag?
Q What is the policy on samples?
Q How do I go about getting a sample?
Q I’m looking for a rush item.
Q Can I order less than a minimum?
Q I’m looking for an item that is not on your website. Can you help me?

Artwork

Q How do I send my artwork?
Q Where do I send my artwork?
Q When will I get my art proof?
Q Will I see a proof before my order goes into production?
Q What sort of art files do I need?
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